Privacy Policy

This website www.Ark.uk.net is owned and operated by ARK Pvt LTD, located at 27 Old Gloucester Street London WC 1N 3AX United Kingdom.

This Privacy Policy discloses the privacy practices for ARK Pvt. LTD and includes the use of all its products and services associated with it. This Privacy Policy has to be read in conjunction with the Terms and Conditions of ARK Pvt LTD. This Privacy Policy explains how personal information obtained by Ark Pvt LTD from customers is utilized or stored Please read this Privacy Policy carefully before using the products and services associated with Ark Pvt LTD.

Use of the website  www.ark.uk.net, Activation and use of the products available at ARK Pvt LTD, and all the products and services associated with it, constitutes that you have fully understood and agreed to this Privacy Policy. By accessing this website and activating and using the products associated with it we assume you accept this Privacy Policy in full.

The purpose of this privacy policy is to help you understand how we collect, use and protect the information that you provide us with when visiting/registering on our website and using our products and services. We are committed to providing you with safeguards and information that are consistent with your right to choose whether you wish to provide information about yourself and if you do, the nature and quality of the information. By using our website, products and services you agree to the collection and use of your personal data in accordance with this Privacy Policy and the Terms and Conditions.

Note – This website has links to other websites – you must refer to the specific terms and conditions of the individual website i.e. www.scanpatch.uk for specific and detailed information for the privacy policy and term and conditions that govern the usage of the site, and data collection specific to the product.

This privacy notice applies to all information collected online when using this website www.ark.uk.net , registering and using our products displayed on site as well as all information collected by us vide E-mail, Telephone, and any other means. It will notify you of the following:

1. What personally identifiable information is collected from you, through the website and other means, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
5. How you can terminate the use and storage of your information.

If you do not agree to the terms of this Privacy Policy please do not use the website or the products and services.

Types of Information we collect:

• Personal Identifiers and contact details – This is information that is directly associated with you. This includes your Name, Address, Telephone number, E-mail address.
• Credit and Financial Information– We may collect information about your credit card or banking information for payment processing, management and billing and collection purposes for the purchase of our products and services.

• Account creation:we gather data from you when you create and account with us to place an order
• Browsing: search for products or services on our website
• Orders:We request information from you on our Order Form. To buy from us, you must provide basic contact information like name and shipping address which must be a residential/commercial address and not a P.O. Box. Similarly basic financial information like credit/debit card number, expiration date, etc. This information is used for billing purposes and to fulfil your orders. If we have trouble processing an order, we’ll use this information to contact you. All your details provided at the time of your order may be shared with the third party for postal or shipping purposes to fulfil your order.
• Communication: When you interact with our customer service personnel over the telephone or E-mail we may record the information provided, phone calls, E-mails or live chats for better service or quality control.
• Cookies / Web beacons / Other tracking technology:We use ‘cookies’ on this site. A cookie is a piece of data stored on a site visitor’s hard drive, to help us improve your access to and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you may not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. We may use, or we may engage third-parties to track your device and your visit to collect information such as your IP address, browser type, date and time, the web page you visited before visiting our website, your activities and purchases on our websites, and other analytical information associated with the sites. This is to allow us to personalize your visit (s), see which areas and features of our website are popular, and improve our websites and your experience.We may also use web beacons (small graphic images on a web page or an HTML e-mail) to monitor interaction with our websites or e-mails. Web beacons are generally invisible because they are very small (only 1-by-1 pixel) and the same color as the background of the web page or e-mail message. Depending upon your device or computer, you may be able to set your browser(s) to reject cookies or delete cookies, but that may result in the loss of some functionality on our websites. If we combine or link cookie or web beacon information with Personal Information, we will treat the combined or linked information as Personal Information under this Policy.

  Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

• Information from Other Sources:We may also obtain information about you from other sources. For example, we may receive credit information from third-party sources before initiating your service, or background information in connection with employment opportunities. We may also obtain updated address information from our shippers or other vendors.

• By making a purchase of our product and registering for our service you are giving us your consent to provide your personal information and financial information to our service providers and to third parties as we deem necessary to process your transactions. These third parties may include, business partners, credit card companies, credit collection agencies, banking institutions, shipping companies etc.
• We use your information to deliver and confirm products and services you purchase from us as well as to verify your identity and maintain a record of your transactions and interactions with us.
• To provide customer and technical support to you.
• To create, modify, improve, enhance, remove or fix our software, products and services and their performance.
• To identify and suggest products or services that may interest you.
• To make internal business decisions about current and future product and service offerings.
• To provide customised user experiences, including personalised products and service offerings.
• Marketing exercises. We may use your information to contact you about products and services that may be of interest to you. We may contact you by E-mail, telephone, postal mail, or other methods.
• In a business transfer we may sell, disclose, or transfer information about you as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate re-organisation, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third-parties as a business asset in the transaction.
• To satisfy any applicable law, regulation, legal process or enforceable governmental request.

We share aggregated demographic information with our partners and advertisers. However, when you are the primary account holder, but you receive special or discounted pricing, terms or other benefits through another party’s agreement with us (eg: distributors loyalty sales schemes), we may provide enough information to that party to verify your initial and continuing eligibility for benefits under their agreement with us and to calculate any associated discounts or benefits.

We also use an outside/external shipping company to ship orders; as well as a credit card processing company to bill customers for our products and services. These companies do not retain, share or use your personal information for any other purpose beyond fulfilling your order.

In providing products and services to you, we may entrust some of your personal information to third party business operators outside of the United Kingdom, including business entrusted companies and data sharing partners. We shall take all necessary and appropriate measures in safeguarding all your personal data in keeping with all laws and regulations.

This website may contain links to other websites. We are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information and processes it.

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information, such as name and shipping address, and demographic information such as address, age, etc. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website, products and services.

• We take every precaution to protect your information. When you submit personal information via the website, E-mail or any other form, your information is protected both online and offline. We use a variety of procedural safeguards to protect your personal information from unauthorized access, use or disclosure whilst it is under our control. Any sensitive financial data such as credit card information is encrypted and transmitted to us in a secure environment.
• All your private information will be given to our employees on a need-to-know basis only to perform a specific job such as billing or customer service.

• Retention and Disposal – We retain your information only for as long as we have a business or tax need, accounting purposes or as applicable laws, regulations, or government orders require.
• we may retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content
• When we dispose of Personal Information, we use reasonable procedures designed to erase or render it unreadable (for example shredding documents and wiping electronic media).

• Changes to this Policy– We may update this Privacy Policy at any time to provide updates to or clarification of our practices. If we make changes, we will mention the date of revision at the top of the Policy. If we propose to use Personal Information in a materially different way, we will provide you with notice by posting notice of the changes on our website for at least 30 days before we implement those changes, and obtain your consent as specified above for any material change regarding disclosure of Personal Information. You should refer to this policy often for the latest information and the effective date of any changes.
• How to Contact Us– If you have any questions or comments about this Policy or any of our privacy practices, please contact us at info@ark.uk.net You may also direct your privacy related comments or questions to the address below: 27 Old Gloucester Street London WC 1N 3AX United Kingdom.

The EU GDPR and UK data protection laws require a legal basis for our use of personal information. Our basis varies depending on the specific purpose for which we use personal information. We use:

• Performance of a contract when we provide you with products or services,  or communicate with you about them. This includes when we use your personal information to take and handle orders, deliver products and services, and process payments.
• Our legitimate business interests and the interests of our customers when aim to improve, our services by reviewing usage and attempt to provide you with interest-based advertising.
• Your consent when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
• These and other legal bases depending on the purpose for which we use personal information.